Refund policy

At Balcour, we want you to be fully satisfied with your purchase.
If, against expectations, there is an issue with your Pressurebox or Motion Grip Socks, or if you wish to return your item, we’ve made the process simple and straightforward.

How to return a product

You can register your return through our return portal: Balcour Return Portal.

Follow these steps:

1. Click the link to the return portal.

2. Enter your details and provide your order number.

3. Select the reason for the return and whether you’d like an exchange or a refund.

4. Print your return label and send the item back to us.

Please note:

• Returns must be registered and shipped within 30 days of receiving your order.

• Items must be returned unused and in their original packaging.

• A return shipping fee will be deducted, unless the return is due to a defect.

Thank you for choosing Balcour!